Description
At Creative2, we’re not just a digital solutions company; we pioneer innovative platforms, custom software, and immersive experiences. Our mission is to empower organizations of all sizes by providing seamless access to top-tier agency capabilities, enhancing their in-house teams. We build interactive destinations that merge the digital and physical worlds, and systems that transform how organizations get things done. Our team’s diverse perspectives fuel creativity and innovation in every project. Here, your ideas can thrive, and your skills will be challenged and refined. Join us on this exciting journey!
Job Details
About This Role
Our team collaborates with international associations, mission-driven non-profits, top global brands, as well as small businesses and startups. We’re seeking an Account Manager who excels in managing client relationships and leading projects from start to finish. This individual should possess a strong technical and creative skillset and experience working on projects that blend design and tech, ensuring the delivery of exceptional results. In this role, you will work closely with our tech and creative staff – as well as our client teams using communications and PM tools like Monday.com and Slack.
Key Qualifications
- PMP certification is required. Once employed, Creative2 will plan to cover costs related to securing a PMP for the successful candidate.
- 3+ years of experience in project management and client account management, preferably in a creative or digital technology capacity.
- Strong understanding of project management methodologies (e.g., Agile, Waterfall).
- Proficiency in project management software (e.g., Monday.com, Slack, Jira).
- Excellent written and verbal communication skills with a focus on customer service.
- Ability to manage multiple tasks in a fast-paced environment.
- Highly organized with acute attention to detail and a commitment to meeting deadlines.
- A creative and collaborative approach to problem-solving.
Key Responsibilities
- Lead project planning and execution, defining scope, goals, and deliverables in partnership with clients and internal teams.
- Develop and manage detailed project plans and schedules, ensuring timely progress updates and communication.
- Serve as the primary client contact, building strong relationships and understanding their needs.
- Coordinate cross-functional teams, assigning tasks and monitoring performance to ensure project timelines and objectives are met.
- Manage project budgets and resource allocation.
- Identify potential risks and develop strategies to mitigate them.
- Facilitate regular project meetings, providing updates and addressing any issues or roadblocks.
- Conduct post-project evaluations to assess outcomes and identify areas for improvement.
- Consistently follow Creative2 project management protocols and help establish new policies when warranted.
Join The Team!
As an Account Manager at Creative2, you will take ownership of client projects, presenting your innovative ideas and strategies to both clients and internal teams. Supported by a dynamic group of designers, developers, and marketers, you will address immediate needs while driving long-term improvements in processes and outcomes.
Join us and be part of a team that is actively shaping the digital landscape!
BENEFITS
- 401(k)
- Health & Dental
- Paid time off
- Flexible Work Location (U.S.)
Sound like a good fit? We can’t wait to meet you! Drop your resume here.